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Best Freshworks CRM Alternatives in 2026

Based on real usage data from 0 websites analyzed by StackSee

We analyzed real website data to find the most popular alternatives to Freshworks CRM. Freshworks CRM is freshworks CRM is a cloud-based customer relationship management (CRM) solution. Key features include one-click phone, sales lead tracking, sales management, event tracking and more. See which tools teams actually use instead, backed by real-time detection data.

Top Alternatives to Freshworks CRM

Technologies in the CRM category that teams use instead of Freshworks CRM, ranked by adoption.

1

CD

CDK Global CDK Global offered a range of software and digital marketing solutions designed to help automotive businesses manage their operations, improve customer engagement, and enhance their online presence. Their services included dealership management systems (DMS), customer relationship management (CRM) software, website and digital marketing services, and various other tools tailored to the automotive industry.

CRM

2

CI

CINC CINC is a lead acquisition and conversion platform for teams and top real estate agents.

Marketing automationCRM

3

CR

CRM+ CRM+ is a German CRM software product building on Vtiger with GDPR-compliant extensions and improvements.

CRM

4

CR

CRMBOOST CRMBOOST is a customer relationship management (CRM) platform that helps businesses organize, track, and manage interactions with clients and leads.

CRM

5

CA

CareCloud CareCloud is a platform that provides healthcare providers with a set of tools designed to enhance clinical workflows, improve patient outcomes, and streamline daily business operations.

CRM

6

CA

Casafari Casafari is a real estate CRM platform designed for professionals to manage content, properties, tasks, and client relationships.

CRM

7

CE

Centium Centium is a provider of technology solutions specializing in property and event management software for the hospitality industry, landmark world events, and the aviation sector.

CRM

8

CH

Channel.io Channel.io is an all-in-one business communication platform that helps businesses connect with customers.

Live chatCRM

9

CH

ChatNode ChatNode is a platform for building advanced AI chatbots that provide deep business insights, designed to enhance customer interactions through innovative technology.

Live chatCRM

10

CH

Chatlyn Chatlyn is an AI-powered customer engagement platform designed to automate client communication and optimize engagement, enhancing customer satisfaction.

Live chatCRM

11

CH

Chatsimple Chatsimple provides AI chatbots for sales and support, facilitating lead generation and multilingual customer assistance.

Live chatCRM

12

CH

Chefpreneur Chefpreneur is a platform providing solutions for starting or enhancing personal chef businesses.

CRM

13

CI

CiviCRM CiviCRM is a web-based suite of internationalised open-source software for constituency relationship management.

CRM

14

CL

CleanCore CleanCore is an AI-driven CRM designed to automate operations for cleaning companies.

CRM

15

CL

Clevy Clevy is a platform that automates internal processes and queries within organizations, streamlining operations and improving efficiency.

CRM

16

CL

ClinicSense ClinicSense is a practice management software solution that reduces administrative costs and workload in healthcare clinics.

CRM

17

CL

Clio Clio is a legal software platform for managing clients, cases, and billing within law practices.

CRM

18

CL

Cluster CIS Cluster CIS is a provider of business automation solutions, including WooCommerce ERP, CRM, WMS, SFA, alongside website development and e-shop construction services.

EcommerceCRM

19

CO

Cognigy Cognigy is a provider of generative and conversational AI-powered customer service agents for businesses.

Live chatCRM

20

CO

Conexa Conexa is a business scaling technology partner platform designed to support growth through strategic solutions and automation.

CRM

21

CO

Convead Convead is a CRM marketing platform for ecommerce stores that helps collect data, segment customers, and automate marketing efforts.

Marketing automationCRM

22

CO

Convert and Flow Convert and Flow is a customer relationship management tool designed to manage customer relationships and enhance customer satisfaction.

CRM

23

CO

Cosmedcloud Cosmedcloud is cloud-based practice management software tailored for cosmetic and aesthetic medicine clinics.

CRM

24

11

11Sight 11Sight is an AI-powered, omnichannel platform enabling users to receive inbound video calls from any online channel, facilitating sales conversations and lead conversions.

Live chatCRM

25

7M

7moor 7moor is an integrated customer service marketing solution that combines communication, customer support, and marketing tools.

Marketing automationCRM

26

AG

Agile CRM Agile CRM is a software for Customer Relationship Management (CRM) that provides sales and marketing automation features for businesses.

CRM

27

AI

Aidbase Aidbase is an AI-driven support ecosystem designed to enhance user experiences.

CRM

28

AI

Airship CRM Airship CRM is a hospitality-focused platform that centralizes data, enables tailored email communication, and enhances visit frequency.

CRM

29

AI

Aiva Aiva is a real estate lead conversion platform that qualifies and engages leads 24/7.

CRM

30

AI

Aivo Aivo is a conversational AI platform offering omnichannel tools and live agent solutions to automate customer experiences.

Live chatCRM

31

AL

Alumni Channel Alumni Channel is a platform facilitating organization and communication with alumni and members.

CRM

32

AM

Amilia Amilia is a membership management software.

CRM

33

AN

Anexis Anexis is a software provider offering tools that streamline communication, sales, and management processes for lodging businesses.

CRM

34

AN

Anthology Encompass Anthology Encompass is a constituent engagement management provider or educational institutions that provides modules to help you manage events, websites and content, data, and more.

CRM

35

AP

Apodle Apodle is a generic business management solution designed to support a range of operational and administrative functions across various industries.

CRM

36

AR

Arketa Arketa is a business platform for the fitness and wellness industry, providing tools to manage operations and support business growth.

CRM

37

AR

Arnica Arnica is a CRM system that consolidates customer relationship processes into a single platform.

CRM

38

AR

AroSoftware AroSoftware provides real estate CRM and website design solutions.

CRM

39

AR

ArtiBot ArtiBot is a chatbot designed for websites, providing automated assistance and customer engagement through conversational interactions.

Live chatCRM

40

AS

Astute Solutions Astute Solutions is a customer engagement software.

CRM

41

AU

AutoVitals AutoVitals is a shop productivity, acquisition, and retention tool designed for the automotive industry.

CRM

42

AU

Automabots Automabots is an automated intelligent workforce designed to match home buyers with suitable properties.

CRM

43

AV

Avizi Avizi is a tourism CRM system from France designed to manage customer relationships, bookings, and marketing for travel businesses.

CRM

44

AM

amoCRM amoCRM is a web-based customer relationship management software solution.

CRM

45

BA

Backbase Backbase is an engagement banking platform, facilitating the modernization of core customer interactions and the restructuring of business operations with a customer-centric approach.

CRM

46

BA

Batchbook Batchbook is a customer relationship management (CRM) tool designed for small businesses.

CRM

47

BE

Beddy Beddy is a hospitality management software designed to streamline operations, enhance guest experiences, and improve efficiency in hotels and other hospitality establishments.

CRM

48

BE

Bettermode Bettermode is an all-in-one community engagement platform designed to help businesses streamline the customer experience and build better relationships.

CRM

49

BE

Bevy Bevy is a platform designed to elevate communities by transforming engagement into measurable enterprise return on investment (ROI).

CRM

50

BI

Bigin Bigin is a cloud-based customer relationship management (CRM) software.

CRM